Online Services is now Planning and Building
We have renamed the Online Services section of our website and redeveloped the content to make it easier for developers, builders and home owners to get the assistance and guidance they need.
Check out our new Planning and Building section.
This new section has most of the information that was in Online Services, including:
- Construction near Melbourne Water Assets
- Information requests such as Flood Level Information and Fencing Applications
- Links to the Land Development Manual.
We have also added some new information, made some content easier to find, and moved a few things to other sections.
Information that has been moved:
- Bird watching permits have been moved to:
Sewerage > Western Treatment Plant > Biodiversity Conservation > Bird Watching Permits. - Filming or logo and image request forms are now under:
About us > Contact Us > Filming and Logo Request. - Information about tenders is available here:
About Us > Tenders. - Online payments can now be made on this page:
About Us > Online Payments.
Please note, the Online Payments service cannot be used to pay your water bill from Yarra Valley Water, South East Water or City West Water.
New information includes:
Planning schemes
Everything you need to know about planning scheme overlays, what they are, why we need them, the different types of overlays that exist, and some of the most frequently asked questions.
Pre-development advice
Before purchasing or developing a property you may wish to seek advice from us. This section helps you plan and develop properties, buildings and structures so they are safe from floods and do not impact negatively on our waterways.
Here you can:
- Obtain formal pre-development advice or
- Use our self-assessment tools to work out such things as what charges may apply to your development.
I want to...
This section has quick links to some common questions. For example, "I want to find out what Melbourne Water charges may apply if I am developing a property."
Some information is now easier to find:
Information for developers
This section explains our role in sustainable urban development and any requirements we might have if you are moving ahead with your development.
Here you can find out about:
Water sensitive urban design
Increasingly, developments are required to incorporate water sensitive urban design (WSUD) treatment measures, such as raingardens and rainwater tanks. This section provides a guide to incorporating water sensitive urban design elements into your development.
Some information hasn’t changed:
Construction near Melbourne Water assets
Find out application procedures for:
- Building over a drain, easement or other assets
- Connecting to the stormwater system
- Planting near sewers, drains and water mains
- Public and Private works
- Utility installations near sewers, drains and water mains
- Shared pathways
We hope you find it is easier to find the resources and information you need.
If you have any questions, comments or suggestions please contact us online or call 131 722.