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Melbourne Water

Melbourne's water
storages are currently

35.9%

Customer Service

Pricing from 1 July 2008 – 30 June 2013

The following table contains the approved diversion licensing charges for 2008-2013. These prices have been approved by the Essential Services Commission as part of Melbourne Waters overall Water Plan for the period:

Customer charter for diversion services

Melbourne Water has developed a Customer Charter for Diversion Services in accordance with the Essential Services Commission Rural Water Customer Service Code.

The Charter is intended to set out approved service standards and inform customers about supply services and licensing activities performed by Melbourne Water as well as the respective rights and responsibilities of Melbourne Water and of customers.

A copy of the Charter can be downloaded at the link below:

Water Register

The Water Register is a public register of all water-related entitlements in Victoria.

The register is shared between an independent Victorian Water Registrar, the Office of Water in the Department of Sustainability and Environment, and rural water corporations.

The Water Register records water entitlements with integrity, enables proper water accounting, keeps track of the water market and produces crucial information for managing Victoria’s water resources.

From mid 2009 the register will include licences from the Yarra and Maribyrnong catchments.

Further information can be found at the Victorian Water Register.

Stream News

Stream News is a regular newsletter provided by Melbourne Water to licence holders advising of licensing news and catchment conditions. Copies of previous editions of the newsletter can be found below: